Policies of Roquetas Beach and Playa Serena Golf Village
Check-in13:00 - 22:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
GroupsWhen booking more than 3 rooms, different policies and additional supplements may apply.
PetsPets are allowed. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard, Diners Club, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please inform Roquetas Beach and Playa Serena Golf Village in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Bed linen and towels are provided every 5 days.
Additional cleaning services are available for a surcharge.
The apartment must be cleaned before check-out.
Please note that key collection hours are the following on weekends: 13:00 to 14:00 and 16:00 to 19:00. If you plan to arrive outside these hours, an automated check-in system via pass-code is also available. For more details, contact the property directly.
When booking more than 3 rooms, different policies and additional supplements may apply.