Policies of Viola Pool Villa
Check-in15:00 - 00:00 hours
Check-out00:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 6 years stay free of charge when using existing beds.
There is no capacity for cots in the room.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, 0. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please be informed that:
• Room rates do not include an electrical usage fee. The electrical fee will be charged at THB 6 per electrical unit.
• Cleaning services and towel change will be provided once every 2 days.
• For long term stays, bed sheets will be changed once per week.
• For stays more than 7 nights, a free one-way pick up transfer from the airport to the villa will be provided. Guests are kindly asked to provide their flight details within 24-hours after making the reservation. Contact details can be found on the booking confirmation. Please inform Viola Pool Villa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of THB 10000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.