Policies of Ravello
Check-in15:00 - 19:30 hours
Check-out08:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB, Eftpos. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that check in is at The Glebe Apartments, a 2-minute drive from the property. Reception hours are 08:00 until 19:30. Please advise the property if you will be arriving outside of these hours. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation. A security deposit of NZD 500 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Ravello in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the check-in and key-collection take place at: 1 Beetham St (The Glebe), 9300 Queenstown.