Policies of Qubehouse Holiday Homes
Check-inFrom 16:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
1. Please note that there is a 3% charge when you pay with a credit card.
2. Payment via bank transfer is also available. Please let the property know at time of booking, using the special request box, whether you would rather pay via bank transfer, otherwise the total price of the reservation will be charged, using your credit card, immediately after making your booking.
3. Please note that payment via bank transfer is only available for guests within Australia or NZ.
4. Please note that the property will be in touch after booking with check-in details such as door codes. It is important that guests print these out before arriving at the property as their is no on site reception.
5. Please note this is a holiday home and not a hotel/motel. There is no on-site office reception.
6. You can request your preferred bedding configuration in the Special Requests Box at the time of booking, otherwise, the property will decide for you.
7. Please note there is an additional charge for linen and cleaning.
8. For more information, please contact the property using the contact details found on the booking confirmation.
9. Please inform Qubehouse Queenstown Central of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.