Policies of Casa del Lago Hotel
Check-in08:30 - 19:00 hours
Check-out07:30 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
All further adults are charged USD 20 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The Bed and Breakfast reserves the right to pre-authorise credit cards prior to arrival.
A 50% deposit will be charged from your credit card to secure your reservation. In case of cancellation, guest will assume a 14% bank fee penalty of the deposit. The hotel will contact you after booking to provide further information.
Please note that the property does not offer cots. Children under 3 years of age cannot stay in this property.
Please note that the property cannot take responsibility for the presence of any lizards, geckos, ants or any other creature that inhabits the region. Their presence is entirely due to weather conditions and are natural in Galapagos.
Since it is necessary to save water and electricity in the Island, cleaning of the units will only take place upon request. Please inform Casa del Lago Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.