Policies of Isla Bonita
Check-in11:00 - 20:00 hours
Check-out07:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed. No extra charges.
Accepted credit cardsThe accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the check-in and key-collection take place at: MC Brokers Plaza Marina F005b Centro Comercial Marina, 77733 Puerto Aventuras. Please inform Isla Bonita in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of MXN 2000 is required. The host charges this 3 days before arrival. This will be collected by PayPal. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via PayPal, subject to an inspection of the property.