Policies of Casa Mastro Apartments
Check-in15:00 - 18:00 hours
Check-out09:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 3 years stay free of charge for children's cots/cribs.
The maximum number of children's cots/cribs in a room is 1.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed on request. No extra charges.
Accepted credit cardsThe accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that to reach the apartments guests will have to climb a maximum of 60 steps.
Please note that a deposit of EUR 200 must be paid on arrival. This will be returned at check-out, subject to a damage inspection.
A surcharge of EUR 50 applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property. The latest possible check-in, even if paying the surcharge, is 00:00. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Casa Mastro Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of EUR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.