Policies of Santa Monica
Check-in15:00 - 17:00 hours
Check-out10:00 - 12:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.
Please note that this property does not accept payments with American Express credit cards.
Please note that the reception opening hours are as follows:
09:00-15:00 Monday to Friday
If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.
Late check-out may be available, subject to availability, for an additional charge. 12:00 late check-out is an additional AUD 50. 14:00 late check-out is an additional AUD 115.
Please note that bed linen is not included in the price. You can rent them at the property or bring your own. Linen hire is an additional charge of AUD 50 per bed or both linen hire and bed-making is an additional charge of AUD 75 per bed, payable at time of booking.
Please note that pets can be accommodated on request, for an additional charge of AUD 33. A security deposit of AUD 1000 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.