Policies of El Faro by TeAmoPlaya
Check-in15:00 - 22:00 hours
Check-out11:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Children's cots/cribs are not available.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
GroupsNo special conditions apply for groups.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Housekeeping not included, charges will vary upon request.
Housekeeping included depending on the length of your stay.
Round-trip airport transfer, daily cleaning and daily breakfast coupons for selected restaurants are included. Additional 15% discount on selected tours and activities.
A deposit, bank transfer or PayPal payment is required to secure reservation. The administration will contact guests with payment instructions any time after booking. There is a $300 USD security deposit fee, fully refundable upon check-out and subject to a damage inspection of the property.
Guests must inform their estimated time of arrival in advance. Our concierge will meet guests at check-in.
ADDITIONAL SERVICES AND FEES
There is a $50 USD late check-out fee, it must be authorized by our concierge and cannot be after 3 pm.
Additional cleaning service, extra towels and/or bed sheets are available with an extra charge, charges may vary.
Pets, smoking, parties and/or events are not allowed. A damage deposit of USD 300 is required. The host charges this 7 days before arrival. This will be collected by PayPal. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via PayPal, subject to an inspection of the property. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform El Faro by TeAmoPlaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If you require an invoice when booking a prepaid rate, please write this request and your company details in the <b>Ask a question</b> box.