Policies of Stockmannhouse
Check-in14:30 - 23:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 4 years are charged RUB 100 per person per night for children's cots/cribs.
All children under 18 years stay free of charge when using existing beds.
The maximum number of children's cots/cribs in a room is 1.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsNo credit cards accepted, only cash
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of RUB 6000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Please note that the hotel will contact you directly regarding the prepayment of your reservation. Prepayment should be made within 3 days after booking if the intended date of arrival is within 10 days or longer. In case the intended date of arrival is within 9 days or shorter the prepayment should be transferred within 24 hours. The hotel reserves the right to cancel your reservation in case the deposit has not been transferred.