Policies of Apartments ERS on Malaya Sadovaya
Check-in15:00 - 23:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard, 0. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that check-in from 21:00 is subject to an additional surcharge of RUB 500.
Please note that check-in and key collection address during the weekdays from 10:00 to 19:00 is Naberezhnaya Reki Moyki 27, Saint Petersburg. After 19:00 and during weekends you can check-in at the booked apartment.
Please note that smoking is strictly prohibited on the premises. Fail to comply results in a fine of RUB 3000. Please inform Apartments ERS on Malaya Sadovaya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of RUB 4000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.