Policies of Balcombe Serviced Apartments
Check-in14:00 - 21:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 2 years is charged AUD 5 per person per night in a child's cot/crib.
All older children or adults are charged AUD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that there is a 3% charge when you pay with an American Express credit card.
Please note that Balcombe Serviced Apartments has no reception. You will be sent an email with the keycode to open the lock box to access the keys for the apartment. Please inform Balcombe Serviced Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.