Policies of Bigtree Guesthouse
Check-in17:00 - 23:00 hours
Check-out00:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please inform Bigtree Guesthouse in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property is located in a residential area and guests are asked to refrain from excessive noise.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note, rooms are on the 3rd floor and there is no elevator on site. Guests may use the luggage storage space on the ground floor or ask the staff to carry the luggage to their room.
Please note this is strictly a non-smoking property.
Please note that children 12 years and younger cannot be accommodated at this property. Children who are 13-18 years old can be accommodated when accompanied by a guardian. Please contact the property for more details.
Shuttle service to Nankai Izumisano Station can be arranged between 09:00-10:30 upon request.