Policies of EncoreResort 2015
Check-inFrom 16:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 16 years stays free of charge when using existing beds.
All children under 2 years are charged USD 5 per night for children's cots/cribs.
All children under 16 years are charged USD 5 per night for extra beds.
All further older children or adults are charged USD 5 per night for extra beds.
The maximum number of extra beds in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note the cleaning fee is waived for stays of 7 nights or more. Contact the property for details. Guests under the age of 25 can only check in with a parent or official guardian. Please note the property will email a rental agreement to the guest after booking. If the agreement is not received, the guest should contact the property management company at the number on the booking confirmation. Guests will receive check-in details from property management 48 hours prior to arival. If no check-in information is received, guests must call the property prior to check in. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform EncoreResort 2015 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the full amount of the reservation is due before arrival. Luxury Residential Resorts will send a confirmation with detailed payment information. After full payment is taken, the property\'s details, including the address and where to collect keys, will be emailed to you.