Policies of Kallista Retreat
Check-in14:30 - 17:00 hours
Check-out10:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that reception, key collection and check-in hours are:
Monday-Thursday 10:00 until 17:00.
Friday 10:00 until 20:00
Saturday-Sunday 10:00 until 17:00.
Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3.5% charge when you pay with an American Express or Diners Club credit card.
Please note you will be charged a prepayment of 50% of the total price at the time of reservation and the remaining amount 14 days before arrival. Please inform Kallista Retreat in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the check-in and key-collection take place at: Valley Ranges Getaways -361-363 Mount Dandenong Tourist Rd, 3787 Sassafras.