Policies of Villa Herencia Hotel
Check-in15:00 - 22:00 hours
Check-out08:00 - 12:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 4 years is charged USD 15 per night when using existing beds.
All further older children or adults stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
GroupsNo special conditions apply for groups.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that front desk hours are 8:00 to 22:00, local time. Guests planning to arrive outside these hours must contact the hotel directly prior to arrival.