Policies of Terrapin Apartments
Check-in14:00 - 17:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 2 years stays free of charge when using existing beds.
All children under 2 years are charged AUD 50 per stay for children's cots/cribs.
All older children or adults are charged AUD 20 per person per night when using existing beds.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Eftpos. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that Terrapin Apartments does not accept payments with American Express credit cards.
Please add that guests need to present photo ID that corresponds with credit card at check-in.
Please note that this hotel has a strict \'No Noise or Party Policy\'. Only registered guests can enter the property after 22:00.
Please note that the apartments are serviced weekly by request. An additional charge applies. Please inform Terrapin Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.