Policies of The Setsumon
Check-in15:00 - 18:00 hours
Check-out09:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB, NICOS, UC. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please inform The Setsumon in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Please note that the check-in and key-collection take place at: 166-9 Yamada, 044-0081 Kutchan.
The property requires a deposit payment. Instruction will be sent by e-mail after the booking.
Guests who wish to use baby cots are required to make a reservation in advance. Charges apply.
A room or apartment change may be required during your stay to accommodate your booking.
Guests can request bedding for each bedroom in the apartment (subject to availability). If no bedding requests are provided prior to 14 days of arrival, all bedding will be set up as 2 single beds. Extra sofa beds may be added to some apartments (charges apply). Please contact the property for the detail.
For guests staying during the summer season, please be informed that check-in procedures will take place at The Vale niseko, from 15:00 to 18:00. Guests arriving after check-in hours must inform the property in advance. Check-in and key-collection take place at: 166-9 Yamada, Kutchan, 044-0081 Niseko.