Policies of Sugarpot
Check-in15:00 - 18:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 19 years are charged JPY 5000 per person per night for extra beds.
All adults are charged JPY 5000 per person per night for extra beds.
All children under 7 years stay free of charge when using existing beds.
There is no capacity for cots in the room.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A deposit via Paypal is required to secure your reservation. The property will contact the guests via email after booking on instructions about payment. Please see the deposit policy for details.
Guests are kindly requested to indicate the mode of transport to the property at the time of booking. Please also notify the number plate of your vehicle, if arriving by car.
Please inform Ginsetsu in advance of your expected arrival time at least 3 days in advance.
Please also note the following:
-The front desk closes at 18:00 between 1 May and 31 October. During this period, late check-in until 19:30 is accepted only if the property is notified in advance.
-The front desk is open 24-hours between 1 December and 30 April.
The property is located approximately 200 metres from the corner of lawson, a convenience store.
Please note that requesting an extra bed costs a different amount in summer and winter. Please contact the property directly for more details. Please note that the check-in and key-collection take place at: 181-4 Yamada, 044-0081 Niseko Lan Kutchan-cho .