Policies of Grand Hotel
Check-in13:00 - 21:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Eftpos. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the bars and restaurant are closed on Sundays and public holidays. They will also be closed over the Easter long weekend.
Guests will receive information on how to access the building and their room prior to their arrival.
All guests must sign the property\'s Terms of Stay.
Please note the reception hours are as follows:
- Monday-Saturday 7:30-21:00
- Closed Sundays and Public Holidays
If you expect to arrive outside reception opening hours or on a Sunday/public holiday, please inform Grand Hotel in advance, using the contact details found on the booking confirmation.
Please note that there is a 4% charge when you pay with an American Express credit card.
Please note that this property does not accept payments with Diners credit cards.
Guests under the age of 18 can only check in with a parent or official guardian.