Policies of NOLA Jazz House
Check-in14:00 - 23:30 hours
Check-out10:30 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
GroupsWhen booking for more than 10 persons, different policies and additional supplements may apply.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note: 100 percent of the first night will be charged on the day of booking. If cancelled or modified, 100 percent of the first night will be charged.
Reception closes at 00:00. If you are arriving after hours, please notify the property in advance.
At check-in, all guests must present a valid passport and proof of on-going travel.
The maximum length of stay in the dormitories is 7 days.
During Mardi Gras season, the hostel implements a 30-day cancellation policy. All reservations must be prepaid 30 days in advance and no changes/cancellations 30 days prior to arrival.
For guests staying during Essence Festival, 2-5 July, the property has a 30-day cancellation policy and must prepay 30 days prior to the arrival date. An additional agreement must be signed that will be emailed to you immediately after booking.
Once booked and once the deposit has been paid, a contract will be sent out within 7 days. Once signed, the reservation will be paid in full with absolutely no refunds.
Guests must present either a non-US passport or valid student ID in order to check into the mixed dormitory. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.