Policies of NOLA Jazz House
Check-in15:00 - 23:30 hours
Check-out10:30 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
GroupsWhen booking for more than 10 persons, different policies and additional supplements may apply.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
This property is cash only at the front desk. There is an ATM available on-site.
Reception closes at 00:00 daily. If you are arriving after hours, please notify the property in advance.
At check-in, all guests must present a valid passport and proof of on-going travel.
Guests must have a non-Louisiana ID to check in.
A non-US passport or valid student ID is required to check in to the 8-Bed Mixed Dormitory room.
Please note: this property allows 1 person per bed in the dorm room. No couples may share a bed.
No children are allowed. All guests must be at least 15 years of age. All dorm guests must be at least 18 years of age.
Please note: any festival dates, including but not exclusive to: Southern Decadence, Voodoo Fest, French Quarter Fest, Jazz Fest, Mardi Gras, and Satchmo Fest--- will have a minimum stay requirement ranging from 2 to 4 days. Policies towards cancellation and modifications will be altered -- please contact the property in regards to your specific festival\'s policies. Additional contracts may apply for certain festivals.
Please note: any major holidays, including but not exclusive to: July Fourth, Labor Day, Halloween, New Years--- will have a minimum stay requirement ranging from 2 to 4 days. Policies towards cancellation & modifications will be altered- -- please contact the property in regards to your specific holiday\'s policies.
Please note: during Mardi Gras there is a 4 night minimum stay requirement. Upon booking, guests will be sent an additional contract detailing policy changes toward payment, cancellation, and modification. This contract must be signed and returned within 7 days of the initial booking date. All Mardi Gras bookings must be paid prior to the arrival date. There can be no cancellation or modifications to a reservation 30 days before arrival. Please note that the check-in and key-collection take place at: 3414 Canal Street, 70119 New Orleans, Louisiana. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform NOLA Jazz House in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.