Policies of Olive Service Apartments - Greater Kailash
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 6 years stay free of charge for extra beds.
All further older children or adults are charged INR 800 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the apartments are spread across different blocks of Greater Kailash but all check-in and key collection will take place in our office at: B-233 Greater Kailash I (between 9 am to 8 pm) unless specified otherwise, where guests will be provided directions to their allotted apartment & other helpful information. Luggage can also be left here in case of early arrival. A prior appointment needs to be scheduled in order to check-in outside office hours using the contact details found on your booking confirmation and may be subject to an additional fee.
Please note that if the Property cannot get pre-authorisation on the guest\'s credit card or if payment is not received as per agreed Cancellation Policy, the property reserves the right to cancel the booking without any notice. Please note that the guest\'s credit card will be debited by the bank\'s merchant named Blue Leaf Corp.
Please note that once guests have checked in, the total amount of the reservation is applicable and non-refundable. Full payment is required on arrival. Should the maximum number of people per apartment be exceeded without authorisation, extra guests will be charged.
Please note that a refundable security deposit may be collected upon check-in for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Please note that the property operates a strict no party and no social gathering policy and penalties will apply to guests breaking this rule. Guests are also required to behave in a responsible and socially acceptable manner at all times while occupying the apartment and to be considerate and courteous to all the neighbours. In case of non-social behaviour or complaint, guests agree to vacate the apartment immediately without refund or redress.
Please note that all bookings will be required to pay electricity charges upon actual usage. Please inform Olive Service Apartments - Greater Kailash in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.