Policies of Jizokan Matsuya Ryokan
Check-in14:00 - 21:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
GroupsWhen booking more than 3 rooms, different policies and additional supplements may apply.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, JCB. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Rates differ according to the number of guests. Please indicate the correct number of guests staying at the time of booking.
The public baths are open from 16:00 until 22:00.
Guests arriving later than 21:00 must inform the hotel in advance.
To eat breakfast or dinner at the hotel, guests must make a reservation the day before.
You must check in by 18:00 to eat dinner at the property. Guests arriving after this time must inform the property in advance. If the property is not informed in advance, guests may not be served dinner, and no refund will be given. Contact details can be found on the booking confirmation.