Policies of Haizea - Basque Stay
Check-in15:00 - 22:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Diners Club, JCB, Red 6000, Maestro, Discover. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A code is required in order to collect the keys from one of the boxes in the office. Please contact the property in advance if you don\'t receive it by email.
Tourist License: ESS00420 Please inform Haizea - Basque Stay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the check-in and key-collection take place at: Mendarozabal Kalea 4 - BAJO, 20850 Mendaro. A damage deposit of EUR 100 is required when you book. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.