Policies of Apartment Serenity 6
Check-in14:00 - 17:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Eftpos. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that the check-in and key-collection take place at: Shop 9 / 13 Mooloolaba Esplanade, 4557 Mooloolaba.
This property will not accommodate hen, stag or similar parties.
Please note that there is a 1.61% charge when you pay with a Visa or Mastercard credit card.
Bed linen and towels are not included in the price. You can bring your own or rent them at the property for AUD 115 per stay.
This property will not be serviced for the duration of your stay.
This property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits, bonds, or payments made. This property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.