Policies of Charter House Serviced Apartments - Shortstay Mk
Check-in15:00 - 00:00 hours
Check-out01:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years stay free of charge for children's cots/cribs.
All further older children or adults are charged GBP 10 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, Maestro, Switch. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
The full balance for accommodation is due within 24 hours of booking. If the booking is long-term, or far in advance, we may be able to offer a payment plan.
The guest will be sent an email with their invoice and payment link and the guest will be prompted to enter their credit/debit card information. All payments must pass the 3D Secure authentication screen to confirm the guest\'s identity with their credit or debit card provider.
The guest must complete this process within 24 hours of receiving the email to ensure confirmation of their booking. For same day bookings, the balance must be paid for before 16:30 on the date of check-in. Last minute bookings that fall on a weekend or bank holiday must be paid for on the last working day before the check-in date. Non or late payment will result in the booking being cancelled and no keys will be left out for collection.
Once we have received payment for the booking, the guest will be sent their check-in paperwork which details key collection instructions and other important information.
The property reserves the right to apply a security deposit of GBP 250. This will be returned at check-out, subject to a damage inspection. Please note that the check-in and key-collection take place at: 500 Avebury Boulevard, Milton Keynes, MK9 2BE Milton Keynes. Please inform Charter House Serviced Apartments - Shortstay MK in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.