Policies of Suitelowcost Sant'Agnese Suite
Check-in15:00 - 19:00 hours
Check-out08:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to three children under 6 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed. No extra charges.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that a surcharge applies for arrivals between 19:00 and 00:00:
- EUR 40 on weekdays
- EUR 60 on Saturdays, Sundays and public holidays
All requests for late arrival are subject to confirmation by the property. Extra EUR 5 applies for every 30 minutes of delay.
The first set of bed linen and towels is provided. Any change comes upon request and at extra charge.
Apartments are cleaned once a week. Further cleaning is available upon request and at an extra charge.
Please note that a shuttle service to/from Milan airports and to/from the city centre is available upon request and at an extra charge.
When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in. Please inform Suitelowcost Sant\'Agnese Suite in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of EUR 500 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.