Policies of The Ivy on Munro - Rejuvenate Stays
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note the property cannot accept guests under the age of 25 unless accompanied by a minimum of 2 adults, over the age of 25, present the whole stay. Our rates are based on twin share. Fees will apply for excess guests not agreed in advance & for the use of additional beds.
Please note that there is a 3% surcharge when you pay with a credit card.
Please note that this property does not accept payments with American Express credit cards.
A copy of your drivers license or passport is required.
A $500 security deposit must be paid at least 10 days prior to your arrival. This will then be returned upon inspection of the property after your departure.
Please note there is an additional AUD $35 non-refundable service charge. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform The Ivy on Munro - Rejuvenate Stays in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of AUD 500 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.