Policies of Serviced Apartments Melbourne – Empire
Check-in14:00 - 23:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A damage deposit of AUD 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please inform Serviced Apartments Melbourne – Empire in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that there is a non-refundable 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a non-refundable 2.5% charge when you pay with an American Express credit card.
Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.
Guests are required to show a valid photo identification and credit card upon check-in.
Check in is from 14:00.pm Check out is 10:00am. Please contact the property prior to arrival to arrange key collection.
Please note that housekeeping service is only offered for stays of more than 7 nights. Additional housekeeping is limited and subject to availability. Extra charges will apply.
Please note that car parking is limited and subject to availability for an additional charge of AUD 30 per night. A reservation is required.
Please note that all Special Requests are subject to availability and additional charges may apply. You can use the contact details found on the booking confirmation for more information.
Guest's arriving to check-in after 19:00 with be charge the additional surcharge.
Guests who wish to check in between 19:00 and 21:00 will be charged AUD49
Guests who wish to check in between 21:00 and 00:00 will be charged AUD99
If you are arriving between these hours please contact the property.