Policies of Orange Stay at Collins Wharf
Check-in14:00 - 17:00 hours
Check-out06:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren of any age are allowed.
Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
People no matter the age stay for AUD 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, JCB, Maestro, Bankcard, Eftpos, UnionPay credit card. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please inform Orange Stay at Collins Wharf in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of AUD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. We look forward to welcoming you to Orange Stay Apartments located at 889 Collins St, Melbourne. Our office is located at the back of the 889 Building next to the river at 74A, kindly proceed to our office for the check-in process. Guests must present double vaccination certification upon check in. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform us of your expected arrival time in advance as our reception is open only during limited hours of 9am to 5pm daily. For arrivals after hours, a lock box service is available free of charge with adequate photo ID and credit card provided prior to arrival. Please note that personal late check-in carries the following extra charges: - From 18:00 to 22:00 (AUD $50); After 22:00 (AUD $100). This property does not accommodate bachelor(ette) or similar parties. A damage deposit (pre-authorisation only) of AUD 500 is required on arrival. This will be collected by credit card on arrival. You should be reimbursed within 7 days of check-out. Your deposit will be released in full by your card issuer, subject to an inspection of the property. The number of guests cannot exceed the number stated on the reservation. Guests who are unable to meet these requirements will not be granted access.