Policies of Innovative Comfort Stays
Check-in15:00 - 00:00 hours
Check-out00:30 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to three children under 6 years are charged AUD 10 per night when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, 0, Eftpos. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that there is a non-refundable 2.5% charge when you pay with an Australian Visa or Mastercard credit card. This amount will not be refunded in the case of cancellation.
Please note that there is 3.5% charges when you pay with an American express credit card or International Visa or Master credit card and it is non-refundable. This amount will not be refunded in the case of cancellation.
Please note that this property requires a refundable AUD 300 bond 60 days prior to check in to cover any incidental charges, damage to the property or excessive cleaning fees. This amount will be refunded after inspection of the accommodation within 3-5 days of check out.
Please note that 20% of the total price of the reservation, will be charged upon booking. The remaining 80% and AUD 300 bond will be charged 60 days prior to arrival. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Innovative Comfort Stays in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of AUD 300 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.