Policies of Exclusive Stays - Southpoint
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 6 years stays free of charge when using existing beds.
All children under 2 years are charged AUD 5 per night for children's cots/cribs.
All children under 16 years are charged AUD 50 per night for extra beds.
All further older children or adults are charged AUD 50 per night for extra beds.
The maximum number of extra beds in a room is 2.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Maestro, Eftpos. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that free parking is limited to 1 vehicle per apartment. Additional parking spaces may be available at an additional cost.
This property has a strict ‘No party Policy’.
Please advise the property of the number of guests staying in each room. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.
Please note that there is a 2% charge when you pay with a credit card.
Please note that there is a 4% charge when you pay with a foreign credit card.
Please note that late check out or early check in (before 10:00 or after 22:00) are available for an additional charge of AUD 25.
Please note that this property has no reception.
High chairs and port-a-cots are available for an extra fee and upon availability, please contact the property in advance using the Special Requests Box.
Please note that the fifth and sixth guests will be accommodated on a double size sofa bed.
You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability. Please inform Exclusive Stays - Southpoint in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of AUD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. This property will not accommodate hen, stag or similar parties.