Policies of Canvas Suites on Downie
Check-in15:00 - 18:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsEuro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of AUD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please inform Canvas Suites on Downie in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Please inform the property of your expected arrival time at least 3 hours prior to arrival. A Canvas Suites on Flinders host will meet you at the property at the agreed time.
If check in is not between 15:00-18:00 or the guest does not arrive at the prearranged time, an additional AUD 25 will be charged.
Please note when booking for up to 2 guests no linen will be provided for the sofa bed. When booking for 3 or more guests linen will be provided. Guests can request linen for an additional AUD 20.