Policies of Marcoola House, Pet Friendly, Sunshine Coast
Check-in14:00 - 00:00 hours
Check-out10:00 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years are charged AUD 8 per night for children's cots/cribs.
All children under 16 years are charged AUD 8 per night for extra beds.
The maximum number of extra beds in a room is 3.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed. No extra charges.
Accepted credit cardsNo credit cards accepted, only cash
Please note that bed linen and towels are not included in the price. You can rent them at the property for $15 per person for beds to be made up or $30 per person, staying on a king or queen bed and $15 for cot hire, if required. Linen includes, tea towels, sheets, feather quilts/doonas, blankets, pillows, bath towels, mats, hand towels, washers and soap. Alternatively guests can bring their own linen.
Please note that there is an international bank transfer fee of $30 for each deposit (payment) and each withdrawal (bond) to and from the properties account.
Please note that there is a 3.5% credit card charge when you pay with PayPal.
Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual \'Schoolies Week\' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.
Please note that this property has a strict \'No Party Policy\'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.
Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. A damage deposit of AUD 300 is required when you book. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Marcoola House, Pet Friendly, Sunshine Coast in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.