Policies of Keyless Apartment
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that guests can go directly to their apartments upon arrival and do not need to go by the reception first. You can find the address of your apartment in the apartment’s description. Please inform Keyless Apartment in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the check-in and key-collection take place at: площадь Свободы, 7, 2 корп., оф. 389, 6 этаж, 61000 Харьков. A damage deposit of UAH 500 is required on arrival. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.