Policies of Au Coeur De Magog
Check-in16:00 - 20:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
GroupsNo special conditions apply for groups.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The Bed and Breakfast reserves the right to pre-authorise credit cards prior to arrival.
Please note that the credit card is only used to guarantee a reservation. Accepted credit card are Visa and Mastercard. On site, only cash or debit cards are accepted as methods of payment.
To maintain a pleasant environment, Au Coeur De Magog kindly requests that guests staying on the second floor not make excessive noise.
Please note that children do not have access to the second floor. The suites, as well as the Double Room with Two Double Beds room, cannot accommodate children. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Au Coeur De Magog in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.