Policies of Hostal Alistana
Check-in15:00 - 21:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All further children or adults are charged EUR 30 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that the full amount of the stay must be paid on arrival (see Hotel Policies).
The card holder of the credit card used to make the reservation must be the lead name on the reservation and must present said card upon check-in.
Please note that there is an extra charge of EUR 5 for check-in after 21:00. Check-in after 00:00 has an extra charge of EUR 10. Check-in is not possible after 03:00. Please note that the check-in and key-collection take place at: Hostal Fuencarral Kryse, Fuencarral 25.1º Izq., 28004 Madrid. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hostal Alistana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.