Policies of Hortaleza city center
Check-in15:00 - 21:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years are charged EUR 12 per night for children's cots/cribs.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A damage deposit of EUR 150 is required when you book. You should be reimbursed on check-out.
Please note that late check-in carries the following extra charges:
- From 21:00 to 23:00, EUR 30;
- After 23:00, EUR 50.