Policies of Gran Vía
Check-in16:00 - 20:00 hours
Check-out09:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are allowed. Charges may be applicable.
Accepted credit cardsVisa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that late check-in from 21:00 to 00:00 carries a EUR 35 surcharge.
Please note that guests must present the credit card used to make the reservation on arrival. Please note that the credit card holder must be present upon arrival. Please inform Gran Vía in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of EUR 150 is required when you book. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.