Policies of City Center Dreammadrid Royal Palace
Check-inFrom 15:00 hours
Check-out11:00 - 11:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 2 years are charged EUR 40 per night for children's cots/cribs.
All children under 16 years are charged EUR 50 per night for extra beds.
All further older children or adults are charged EUR 50 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please see the following charges for late check-in:
- From 20:00 to 22:00, EUR 25
- From 22:00 to 00:00, EUR 40
- From 00:00 to 02:00, EUR 60
The property reserves the right to pre-authorise credit cards before arrival. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform City Center Dreammadrid Royal Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of EUR 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.