Policies of Carretas Apartments
Check-in16:00 - 21:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 12 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Check in time is always arranged in advance, you will receive an e-mail from Carretas Apartment after booking.
Please note the following charges for late check-in:
Check-in carries between 21:00 and 23:00 carries a surcharge of EUR 30.
Check-in after 23:00 carries a surcharge of EUR 50.
The damage deposit will be refunded (subject to the room inspection) 7 days after check-out.
Avoid late check in charges using our 24/7 pick up point. Please contact the property for further details.
Upon arrival in Madrid, guests are kindly asked to call the property with the contact details provided in your booking confirmation. The accommodation is set in a restricted traffic area only accessible by public transportation. Please contact the property for further details.
The property might contact guests to ask for personal information.
Please note that photos are illustrative.
Please note that here is a flight of 10 stairs in order to get to the lift.
Please note that the apartments are located within a restricted traffic area. Please note that the check-in and key-collection take place at: Calle Carretas, 28012 Madrid. Please inform Carretas Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. License number: <strong>REFERENCIAREGISTROAPART101VT-1886APART102VT-1887APART201VT-1888APART202VT-1889APART301VT-1863APART302VT-1866</strong>