Policies of Balcones Solmayor
Check-in15:00 - 22:30 hours
Check-out07:00 - 12:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
All further adults are charged EUR 25 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsThe accommodation reserves the right to pre-authorise credit cards prior to arrival.
A security deposit of EUR 150 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Please note that the check-in and key-collection take place at: Es check in remoto, llamar 30 minutos antes para obtener la clave del candado, 28013 MADRID.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.