Policies of Apartamento Santa Ana
Check-in15:00 - 21:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that late check-in carries the following charges:
*From 21:00 to 23:00 - EUR 20
*From 23:00 to 00:00 - EUR 30
*From 00:00 to 01:00 - EUR 40 Please note that the check-in and key-collection take place at: MANUEL FERNANDEZ Y GONZALEZ, 08, 28012 MADRID. Please inform Apartamento Santa Ana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of EUR 70 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.