Policies of Appart' Théâtre
Check-inFrom 16:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Children's cots/cribs are not available.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsVisa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that a EUR 70 mid-stay cleaning fee is not included in the price. You can choose to pay the fee or clean the accommodation yourself. If you plan on arriving after 19:00, please inform the property in advance. An additional fee of EUR 20 will apply for guests arriving after 19:00 and using the key deposit boxes.
Key Collection options:
- collection at the agency from 14:00 to 18:30 free of charge, at 19 rue Desaix 69003 LYON.
- collection from a safety deposit box in the centre of Lyon for EUR 20 regardless of arrival time.
- meet a member of staff directly at the property for an additional fee of EUR 30 from 14:00 to 18:00, EUR 50 from 18:00 to 00:00. Please note that the check-in and key-collection take place at: Appart\' Ambiance - 19 rue Desaix, 69003 Lyon . Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Appart\' Théâtre in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of EUR 2000 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.