Policies of L'Astazou
Check-in16:00 - 20:30 hours
Check-out09:00 - 10:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children under 4 years stay free of charge for children's cots/cribs.
All children under 12 years stay free of charge when using existing beds.
The maximum number of children's cots/cribs in a room is 1.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsThe accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please inform L'Astazou in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Please note that the check-in and key-collection take place at: magasin Ardiden sport place du 8 mai (face à l'office du tourisme), 65120 Luz Saint Sauveur.
A damage deposit of EUR 150 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Bank transfer, French cheques and Cheques Vacances holiday vouchers are accepted payment methods.
The swimming pool is located 50 metres from the property. It is open in summer.
- Please note that bed and bath linen is not provided. You can bring your own or rent it on site for: - 10 Euro per bed and 5 Euro for towels.
- The final cleaning before your departure must be done by you. If not, a flat deduction of 50 Euro for cleaning fees will be deducted from your deposit.