Policies of Hotel Génova
Check-in15:00 - 19:00 hours
Check-out07:00 - 12:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 3 years stays free of charge when using existing beds.
One child from 3 to 6 years stays free of charge in an extra bed.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, Maestro, Discover, Red Compra. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
All Chilean citizens, resident foreigners and foreigners must pay an additional fee (IVA) of 19%. Rates and additional fees must be paid in local currency.
This additional fee (IVA) is not included in the hotel rates. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.