Policies of Zoly Apartment - SE1 London -
Check-in15:00 - 20:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, Maestro, Solo. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
The full amount of the reservation is due before arrival. Subsequently the property will email you your reservation confirmation featuring all useful information for your stay, including full address of the property and where to collect the keys to your apartment. Please note that none of the properties have a reception.
A Security Deposit of GBP 200 is required on the day of check-in. The security deposit will be pre-authorised on your Credit or Debit card and will be released on the day of check-out once the status of the apartment has been confirmed. For last minute reservations, the property reserves the right to ask for a security deposit of GBP 750. In addition, a copy of ID and Credit card may be requested. The property reserves the right to claim part or all of the security deposit to cover any additional charges including breakages, damages, extra cleaning, unauthorised late check-out, lost key, fob or access cards, missing tablet or charger, and further accommodation charges.
Guests must be aged 21 or over and are required to provide a photo identification and Credit or Debit card upon check-in.
The earliest possible check-in time is 15:00. The latest possible check-out time is 11:00.
Luggage storage is not available.
Please note that all Special Requests are subject to availability and additional charges may apply.
Parties, loud music, noise, pets and smoking are strictly forbidden.
Children can be accommodated but the maximum number of guests allowed should not be exceeded (not counting children between 0-3 years).
The Guest Assistance Team is available seven days per week between 08:30 and 20:30.