Policies of Urban Chic - Portobello
Check-in14:00 - 00:00 hours
Check-out00:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of GBP 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please inform Urban Chic - Portobello in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property is only suitable for families.
Please note that the lead guest must be 25 years or older.
Please note there is no reception desk at the property. A member of staff will meet guests at the property on arrival.
Guests are required to send a copy of their photo identification prior to arrival.
Please note that this property cannot accommodate stag, hen and similar parties.
Smoking is not permitted throughout this property. Guests caught smoking will be fined and may also be charged a fee for damages.
This property can accommodate a cot by prior arrangement.
Please note that the earliest check in time is 14:00 and the latest check out time is 11:00.
Additional fees as follows:
Luggage drop off from 11:30 - free
Early check in from 11:30 to 14:00 - GBP 100
Late check in after 18:00 - GBP 30
Late check in after 21:00 - GBP 50
Late check in after 00:00 - GBP 80
Late check out from 11:00 to 13:30 - Half day rate
Late check out from 13:30 to 18:00 - Full day rate
The property reserves the right to pre-authorise the damage deposit prior to check in.