Policies of Urban Chic- Covent Garden
Check-inFrom 14:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note, there is no reception desk at the property and therefore a member of staff will meet guests at the property to hand over the keys and check guests in to the apartment. Please make sure you contact the property prior to your arrival.
Guests will be required to send a copy of their photo ID prior to their arrival.
This property will not accommodate hen, stag or similar parties. Guests found hosting parties and causing disturbance will be asked to leave.
Please note that this property operates a strict no smoking policy. A penalty fee will be charged to guests who smoke in the property.
Kindly note the accommodation is located on the second and third floor, and is accessible via stairs only. Therefore it may not be suitable for guests with mobility impairment.
Please inform the property in advance if a baby cot is required.
Please note that the follow extra charges will apply for guests who request a check-out after 11:00 (this is subject to availability and confirmation by the property):
- From 11:00 until 14:00 - GBP 75
- From 14:00 until 18:00 - half day charge
The lead guest must be aged 25 years or older.
The property reserves the right to charge a security deposit of GBP 500 on arrival. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Guests are advised the same card that was used to make the booking is required on arrival for check-in and proof of identification. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Urban Chic- Covent Garden in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of GBP 500 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.