Policies of Urban Chic - Basing Street
Check-in14:00 - 00:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
4 children under 2 years stay free of charge when using existing beds.
One child under 3 years is charged GBP 30 per stay in a child's cot/crib.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 7.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of GBP 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please inform Urban Chic - Basing Street in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In response to Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information. This property is only suitable for families. Please note, there is no reception desk at the property and therefore a member of staff will meet guests at the property to hand over the keys and check guests in to the apartment. Guests should contact the property prior to arrival. Guests will be required to send a copy of their photo ID prior to their arrival. Guests found hosting parties and causing disturbance will be asked to leave. Please note that this property operates a strict no-smoking policy. A penalty fee will be charged to guests who smoke in the property. Please inform the property in advance if a baby cot is required. The lead guest must be aged 25 years or older. Guests are advised the same card that was used to make the booking is required on arrival for check-in and proof of identification. Please note that the follow extra charges will apply for guests who request a check-out after 11:00 (this is subject to availability and confirmation by the property): - From 11:00 until 14:00 - GBP 75 - From 14:00 until 18:00 - half day charge. Please note that the earliest check in time is 14:00 and the latest check out time is 11:00. Additional fees (if applicable) as follows; Luggage drop off from 11:30 - Free Early check in – 11:30 am to 14:00 - GBP 100 Late Check Out – 11:00 to 13:30 - Half Days Rate Late Check Out –13:30 to 18:00 - Full Days Rate